Tell me where the brand Arbonne originated, who founded Arbonne, and what inspired the company’s mission?

Arbonne was born in the early 1980s from the passion of Petter Mørck, a forward-thinking guy from Norway with a big heart and even bigger ideas! While working for a Swiss skincare company, Petter realised they were sneaking harmful chemicals into their products, and he wasn’t digging it. Determined to make a difference, he set out to create a better, more premium skincare brand — pure, safe, and toxin-free products that didn’t compromise on quality or sustainability. In fact, Arbonne became one of the first-ever green beauty brands, leading the way with plant-based ingredients long before ‘clean beauty‘ was a trend. Petter also wanted to empower women, so he chose a direct-selling model that gave them the opportunity to build their own businesses and support their families.

How is Arbonne Different to other wellness brands?

Quite simply, Arbonne products are free from harmful chemicals — none whatsoever. Arbonne products are formulated without parabens, phthalates, or other nasties, ensuring that what you put on and in your body is as pure and safe as possible. Arbonne never tests on animals at any stage of production, and every product is 100% vegan and gluten-free. While you don't need to be vegan or have a gluten intolerance to use our products, these standards mean you're getting purer, safer ingredients that are more beneficial for your body and overall wellness.

What is Arbonne’s Not Allowed List?

Arbonne's NOT ALLOWED List™ is a comprehensive list of over 2,000 ingredients that Arbonne does not use in any of their new product formulations. This includes harmful chemicals, controlled substances like narcotics, and other ingredients that don’t meet our strict safety and quality standards. We also go beyond industry norms by excluding an additional 30 nutrition ingredients and 71 topical ingredients to ensure the highest level of safety and efficacy. As part of Arbonne’s commitment to continuous improvement, this list evolves as new research and scientific advancements emerge, allowing us to always prioritise the smartest and safest ingredient choices.

This is why I choose Arbonne for my family. I have three teenage girls who were constantly on the lookout for the latest skincare and makeup products, and I was always concerned about the chemicals they were exposing themselves to daily. Introducing them to the Arbonne line has allowed them the freedom to explore their beauty routines while giving me the peace of mind that their everyday essentials are safe and free from harmful ingredients.

Why do I have to purchase Arbonne through an Independent Consultant?

Arbonne products are available exclusively through Independent Consultants in Australia, the United States, Canada, New Zealand, the United Kingdom, and Poland. This model allows you to shop for high-quality products while supporting a small business — in this case me and my store! When you shop Arbonne, your order is fulfilled directly by Arbonne, but it's connected to me, Natasha Dumais, your Independent Consultant. It's simple, hassle-free, and you’ll also have the added benefit of personalised support from a real person (me!) on your wellness journey. You’re also helping to support a small business in the process. It’s a win-win! All the links on this All Good Co website will direct you through to my Arbonne Store Front.

Can I purchase from your store if I am not in Australia?

Absolutely! Arbonne operates globally, and you can purchase from my store even if you're outside of Australia. Arbonne products are available in several countries, including the United States, Canada, New Zealand, the United Kingdom, and Poland. When you shop through my store, your order will be processed and fulfilled by Arbonne directly in your country, ensuring a smooth and convenient shopping experience no matter where you are!

What if I need to exchange or return something?

No worries! Arbonne offers a flexible return and exchange policy. If for any reason you're not satisfied with your purchase, you can return or exchange the product within 45 days of the purchase date. Simply contact Arbonne’s customer service team or reach out to me, and we'll help guide you through the process. Your satisfaction is important, and we’re here to ensure you have a great experience with Arbonne.

What certifications does Arbonne hold for its wellness products?

When it comes to wellness products, quality matters. That's why Arbonne is proud to hold several world class certifications that ensure our skincare, wellness and nutrition products meet the highest standards of purity, safety, and efficacy. From vegan and gluten-free to non-GMO and cruelty-free, you can trust that you're getting only the best of the best with Arbonne’s product range.

What is Arbonne's approach to sustainability?

Sustainability is at the core of everything we do at Arbonne. From responsible ingredient sourcing to eco-friendly packaging, we work hard to reduce our environmental impact. We aim to minimize waste, conserve resources, and ensure that our practices benefit not only our customers but the planet as well. This commitment is reflected in our B-Corp certification, which holds us to the highest sustainability standards.

What makes Arbonne's B-Corp certification so important?

Arbonne’s B-Corp certification is a significant achievement, especially for a company of its size. Becoming B-Corp certified isn’t easy— it requires meeting extremely rigorous standards of social and environmental responsibility, transparency, and accountability. The process involves an in-depth assessment of the entire business, from sourcing ingredients to the impact on employees, communities, and the environment. For large organisations like Arbonne, achieving this certification is even more challenging due to the complexity of operations and the higher levels of scrutiny required. It’s a testament to Arbonne’s deep commitment to sustainability and ethical business practices, showing that even large corporations can prioritise the well-being of both people and the planet.